Heavy Duty Trucking Supplements

Telematics 2013

The Fleet Business Authority

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The Road Ahead ➤➤➤ This can have a major impact on business by improving total throughput and ensuring the vehicle is always used productively. Driver Profles Through data integration, feets can also develop more robust driver profles. By combining telematics data with Motor Vehicle Records (MVRs), training records, on-road driver observation reports, and documented one-on-one interventions, feet managers can have a much deeper understanding of driver behavior and can leverage this understanding to improve driver safety. Armed with this data, feet managers can make a direct, one-click connection between seeing a risky behavior in the telematics data and assigning appropriate training. Or, they might take a more global look at the data and realize they need improved driver screening. However the data is viewed, it allows feet managers to make better-informed decisions about drivers who improve their feet's overall safety. USING TELEMATICS TO MAXIMIZE HOURS OF SERVICE Does your feet deal with Hours of Service (HOS) issues? An Electronic On-Board Recorder (EOBR) could have a major impact on your feet. ● As EOBRs accurately record hours of use, drivers can gain as many as two hours of available duty time in a typical 60- or 70-hour week. ● Drivers save duty time previously spent flling out paper logs. ● Logs can no longer be falsifed by drivers. ● When roadside inspectors are aware a truck is equipped with an EOBR, inspections often go quicker and smoother. ● Workforce Management Telematics are also being integrated with workforce management applications. This can provide real-time visibility for dispatching on both work orders and vehicles simultaneously. It can also authenticate and compare reporting of onsite time between a technician's hand-held application and the vehicle's telematics device. This can also help feet managers understand the standard time duration of work orders for the purposes of planning and budgeting. With the ability to measure productivity, performance, safety, compliance and maintenance — not to mention countless other metrics captured through other business solutions — integration helps feet run at the pinnacle of effciency. In-Cab Technology In-cab technology has seen major advances in the world of telematics and can now provide real-time information on driver behavior. In-cab video is one way feet managers can see exactly what's happening in the cab. With in-cab cameras that continuously record driver behavior, video technology captures footage of drivers when the system is triggered by a G-force event like hard braking, fast cornering, or rapid acceleration. At that time, the system captures 60 seconds of footage before and after the event, and a feet manager is alerted in real time. This means no more sifting through footage — feet managers see the exact snippets they need to understand an incident, and can use it to appropriately coach drivers or learn the cause of a crash. In-cab technology doesn't stop with video. Now, drivers can also get real-time feedback on their driving. Instead of coaching drivers weeks or months after the behavior happens, feet managers can receive alerts and close the loop immedi8 THE CONNECTED FLEET GUIDE 2013 ● ● ● ● With accurate, up-to-date logs, citations for violations of HOS virtually disappear. EOBs let drivers log in and log out, so if a truck has dual drivers they can be tracked independently. If drivers think they don't have enough HOS left to complete a job, dispatchers can verify. As HOS rules and regulations change, systems can be updated automatically for the adjustment. EOBRs can also adjust accordingly as trucks cross the border. ately with real-time communication fowing back to the driver as an unwanted behavior occurs. For example, systems allow a feet manager to see if a driver is between 5 mph and 10 mph above the speed limit for longer than 15 seconds, and automatically deliver an audible in-cab warning. Oftentimes correcting the behavior is as simple as that — the driver doesn't need to be punished, the supervisor doesn't need to be involved, but there just needs to be that in-cab reminder and the driver will self-correct. If that doesn't work or if the driver is more than 10 mph above the speed limit, systems can issue an alert to the supervisor and have the violation go on the driver's record. Audible alerts for behaviors like turning too hard or harsh braking — anything telematics technology can sense or record — can also trigger automated in-cab warnings. Continuing to Meet the Need With so many advances in telematics technology, it's clear that as business needs develop, telematics will rise to meet them. So if it appears a solution doesn't exist for whichever feet improvements you seek, ask a provider frst — there's likely a solution for that and more out there. ■

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